• Are terra cotta planters waterproof?
• Can I put my planter in direct sunlight?
• Can I plant a live plant directly into planters?
• How long will it take to get my order?
• How do I pay for my order?
• How much will shipping cost?
• What is your return policy?
• Can you send me a catalog?
• Can I purchase at wholesale prices?
• Do you accept quantity orders?
• Do you do party, wedding, baby and bridal shower favors?
• Is glassware dishwasher safe?
• Are mailboxes weatherproof?

Yes, all terra cotta planters are sealed with two coats of sealer inside and out to protect from direct planting and weather.

Yes.  The sealing process will protect the design from fading.

Yes.  The sealing process prevents water from seeping through and ruining the design.  Please be sure to bring your (filled) planter indoors during freezing weather to prevent breakage.

If items you ordered are in stock, they will ship within three business days.  If any item is out of stock, please allow 2-3 weeks for delivery.

I am happy to provide PayPal as a payment method which will allow you to use any credit card you choose.

Shipping is calculated when you place your order.

We guarantee that the item(s) you purchased will arrive in good condition or we will replace the item(s). Please e-mail me immediately for further instructions if your item(s) arrive damaged .

Because our products continually change, we do not print catalogs. So check back often for new pieces.

Touched by Fantasy is a retail store only.  We do not sell wholesale.

Yes.  Please e-mail me at Kathy@TouchedbyFantasy.com  with details re: design, quantity, when you need your order, etc.

Yes! Please e-mail me with the details you have in mind. 

Due to harsh detergents, dishwashers are not recommended.  I recommend handwashing your glassware with warm soapy water ( I do this with every piece before it is sent out).  I cannot guarantee glassware that has been washed in a dishwasher.

All mailboxes are sealed with four coats of heavy duty, clear, non-yellowing, sealer.  This process protects against weathering, but I also recommend using a light coat of car wax once yearly to protect the surface design.  Or, you can simply spray it with any clear sealer for added protection.